Dance Hub Birmingham privacy policy

Hello, and thanks for visiting our privacy policy. This is where we explain how we use and look after the information you provide to us. Your information is important and reading our policy will help you understand how we collect information, what we do with it and what choices you have. We do sometimes update this policy so you may want to return to this page and read it through again from time to time. The last time we updated this policy was on 22nd September 2019.

Who we are

This website is operated by Dance Hub Birmingham.  Dance Hub Birmingham is a not-for-profit Community Interest Company (CIC) established by Birmingham Hippodrome, Birmingham Royal Ballet and DanceXchange.

The website is owned by the CIC and managed by The DanceXchange Ltd.

Dance Hub Birmingham (‘we’ or ’us’) are a ‘Data Controller’ for the purposes of the Data Protection Act 1998 and we are responsible for, and control the processing of, your personal information.

Registered Address:  Dance Hub Birmingham, Hurst Street, Birmingham B5 4TB


Like most websites, we use “cookies” to help us make our site – and the way you use it – better. Cookies mean that a website will remember you. They’re small text files that sites transfer to your computer (or phone or tablet). They make interacting with a website faster and easier – for example by automatically filling your name and address in text fields.

In addition, the type of device you’re using to access our website and the settings on that device may provide us with information about your device, including what type of device it is, what specific device you have, what operating system you’re using, what your device settings are, and why a crash has happened. Your device manufacturer or operating system provider will have more details about what information your device makes available to us.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

Cookies that we use

We use cookies for the following purposes:  to identify you when you visit and navigate our website or log on to your account.  Cookies help us to store your preferences and personalise the website for you and protect user accounts.  We also use cookies to analyse the use and performance of our website and services.

Cookies used by our service providers

Our service providers use cookies and those cookies may be stored on your computer when you visit our website.  For example, we use Google Analytics to analyse the use of our website.

Managing cookies

Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. Blocking all cookies will have a negative impact upon the usability of many websites.  If you block cookies, you will not be able to use all the features on our website.

Third party websites

Our website includes hyperlinks to, and details of, third party websites.

This privacy policy only governs our websites and we are not responsible for the privacy policies that govern third party websites even where we have provided links to them.  If you use any link on our website, we recommend you read the privacy policy of that website before sharing any personal or financial data

We operate a number of social media pages (including Facebook, Twitter, YouTube and Instagram).  Although this policy covers how we will use any data collected from those pages it does not cover how the providers of social media websites will use your information.  Please ensure you read the privacy policy of the social media website before sharing data and make use of the privacy settings and reporting mechanisms to control how your data is used.

Building profile of supporter and targeting communications

We may process data about your use of our website and services. This may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system.

This data enables us to better understand your interests and preferences in order to improve the customer experience, allowing us to tailor the content of our website more effectively and to contact you with the most relevant communications.  In doing this, we may use additional information from third party sources when it is available.

Changes to this policy

We may change this Privacy Policy from time to time.  If we make any significant changes in the way we treat your personal information we will make this clear on the BIDF or DanceXchange Website or by contacting you directly.

If you have any questions, comments or suggestions, please let us know by contacting us on 0121 667 6730 or